Shipping policy

SHIPPING POLICY

• A standard delivery fee of $3 is applicable for each unique delivery address.
  
• The minimum amount spent for an order to qualify free delivery is $60.
• A standard island-wide delivery is extended to most locations within Singapore island.
• Whilst every effort to ensure timely delivery, unforeseen circumstances like strict security controls/act-of-God or traffic/parking restrictions may cause inconvenience to our delivery. We reserve the right to request customers to meet our delivery representative for collection.
• Upon arriving at the delivery address, delivery drivers will contact the customer with the contact number(s) provided. To avoid fulfilment and communication woes, customers are advised to maintain access to their mobile phones.
• In the event that any delivery is unable to be fulfilled at the specified address given by the customer due to any reason (e.g. unable to contact customer or the assigned receiver, no show, no entry to premise etc), the assigned delivery personnel will only wait for a maximum of ten minutes at the delivery location. Any extra costs incurred from either the extended waiting time or have the delivery rescheduled within the same hour; must be paid directly to the delivery personnel. In all of the above scenarios, all delivery orders have to abide to food safety standards and be disposed with understandably, no compensation or refund to the customer.